Privacy Policy

This Privacy Policy explains how Dhaka IT Services (dhakaitservices.com) collects, uses, and protects information when you visit our website, submit a contact or quote request, subscribe to our newsletter, or otherwise interact with us. We are committed to handling your information responsibly and transparently.

1. Introduction

Dhaka IT Services ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to the website at dhakaitservices.com and to any personal information collected through our contact forms, quote requests, newsletter sign-up, and client engagements. By using our website, you agree to the collection and use of information as described here.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, company name, and any details you include in a contact form, quote request, or newsletter sign-up. We also automatically collect limited technical information — such as your browser type, device type, pages visited, and approximate location — through cookies and similar technologies when you browse our website.

3. How We Use Your Information

We use the information we collect to respond to your inquiries, prepare quotes and proposals, deliver the Services you engage us for, send newsletters or updates you've opted into, improve our website and Services, and comply with legal obligations. We do not use your personal information for automated decision-making that produces legal effects concerning you.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can control or disable cookies through your browser settings; note that some parts of the website may not function as intended if cookies are disabled.

5. Sharing Your Information

We do not sell your personal information. We may share information with trusted service providers who support our operations — such as hosting, email delivery, and analytics providers — under confidentiality obligations, and only to the extent necessary for them to perform their services. We may also disclose information where required by law or to protect our legal rights.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including any legal, accounting, or reporting requirements. Contact form submissions and newsletter subscriptions are retained until you ask us to delete them or unsubscribe, whichever comes first.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export the personal information we hold about you, and to withdraw consent for marketing communications at any time. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, such as our social media profiles. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and Services are intended for business audiences and are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date, and material changes will be highlighted where appropriate.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us:

• Email: [email protected]
• Phone: +880 1678-411532
• Address: 13/A, 3rd floor, BTI Premier Plaza, North Badda, Badda, Dhaka